"Called to say they could come earlier than apt time if convenient, when found out the faucet had to be replaced instead of repaired explained what was entailed; even though it was a longer job than anticipated was fixed in no time. Cost was a lot less than we had anticipated and wonderful service. We will definitely be using them again."
They don’t try to upsell. They give you all the options, and as a veterinarian, that’s what I try to do too, is make sure that people make informed decisions.