We understand that you may have questions or concerns surrounding the COVID-19 virus and our service.

Commercial Service is closely monitoring the latest reports from the Centers for Disease Control (CDC), and we are taking a number of precautionary measures for the health and safety of both our customers and our team members. It is our full intention to continue the same high level of service you’ve come to expect.

We will be using the following “common sense” preventative measures over the next several weeks.

Our Technicians may:

  • refrain from shaking hands with you
  • maintain 6 or more feet away from you while talking
  • ask for your help if touching/moving items in your house
  • ask to wash their hands at your house
  • ask you to approve, but not sign tablets

 

Our Technicians will be:

  • frequently washing hands
  • using new, clean shoe coverings in each home
  • carrying, and using, disinfecting wipes for tablets and cell phones

 

If you have any questions about the steps we have in place to keep everyone as safe as possible, please feel free to reach out to me directly at claughlin@commercialservice.com

As always, thank you for your trust.

Author Information

Charlie Laughlin Vice President of Residential Operations

Charlie Laughlin is often the smiling face you’ll encounter when you work with Commercial Service. Charlie grew up in Bloomington, Indiana, and went to college in Cincinnati, Ohio. After his graduation, he decided to move back to Indiana. He and his wife, Jen, have been married since 2006, and have three children and two dogs.

Read more about Charlie