Charlie Laughlin, VP of Residential Operations, started with Commercial Service in 2007. Charlie was charged with developing the residential division of the company.  Once hired, Charlie furthered his career with night classes at Ivy Tech and field visits with technicians.

Charlie grew up in Bloomington, Indiana, and went to college in Cincinnati, Ohio. After his graduation, he decided to move back to Indiana. He and his wife, Jen, have been married since 2006, and have three children and two dogs.

Commercial Service stands out to Charlie because it has the resources of a much larger company, with the personal touch of a small business in your neighborhood.